Delivery
We strive to provide a seamless and efficient delivery service to ensure your purchases reach you promptly and in perfect condition. Here’s everything you need to know.
Delivery Options
Timeframe: Orders typically arrive within 3-5 business days.
Cost: Standard delivery charges apply based on the weight and size of your order.
We deliver to Australian addresses only via 3rd party couriers. For sands, soils and other bulk landscape products we only offer local delivery for areas within our local Sydney delivery zones and set delivery rates
Timeframe: Orders arrive within 1-2 business days.
Cost: Additional charges apply for express delivery service.
We deliver to Australian addresses only via 3rd party couriers. For sands, soils and other bulk landscape products we only offer local delivery for areas within our local Sydney delivery zones and set delivery rates
- We currently do not offer international shipping. Our delivery services are limited to addresses within Australia.
We deliver to Australian addresses only via 3rd party couriers. For sands, soils and other bulk landscape products we only offer local delivery for areas within our local Sydney delivery zones and set delivery rates
Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched.
After dispatch, you will receive a tracking number to monitor your delivery status online.
Delivery Areas
We deliver to Australian addresses only via 3rd party couriers. For sands, soils and other bulk landscape products we only offer local delivery for areas within our local Sydney delivery zones and set delivery rates
Orders
Special delivery arrangements are made for large or bulky items. Our team will contact you to schedule a convenient delivery time.
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team immediately. We are here to assist you and ensure a satisfactory resolution.
Signature Required: For security reasons, a signature may be required upon delivery. If you are unavailable, a delivery notice will be left with instructions for rescheduling or collection.
Contactless Delivery: We offer contactless delivery options for your safety and convenience. Please specify any special instructions at checkout.
Need Assistance?
If you have any questions or need further assistance with your delivery, please don’t hesitate to contact our customer service team. We’re here to help make your shopping experience as smooth as possible.